Researchers analyzed data from more than 1,000 customer-centricity transformation projects over the past 25 years. They found ...

As labor rights continue to erode in the U.S., with union membership declining and wealth inequality rising, a potential ...

After the big Covid-19 whipsaw, the most obvious forms of supply chain distress started to fade away. But the relative peace ...

Research has long shown the importance of self-care — yet many leaders still struggle to put self-care into practice in their ...

Until the 1970s, corporate boards were dominated by inside directors — people employed by or affiliated with the company in ...

In today’s fast-paced, complex work environments, teams often struggle to stay aligned, collaborate effectively, and adapt to shifting priorities. Miscommunication, unclear roles, and a lack of ...

In an ideal world, higher-ups would instinctively and unquestioningly champion your efforts. But the truth is, your ...

Summary. Research has long shown the importance of self-care — yet many leaders still struggle to put self-care into practice in their own work lives. Before a leader can sustainably practice ...

When researchers at the University of Cambridge pitted human competitors against a leading LLM, the chatbot beat the top participants on almost every metric. It also was fired more quickly.

Summary. All impact investors report the financial returns from their funds and investments, and many provide metrics on intended social outcomes, such as numbers of individuals served, or quality ...

Summary. The AI boom — and the growth of gen AI in particular — has introduced new points of conflict between employees and companies. Some of these have already started to play out, such as ...

A conversation with neuroscientist Mithu Storoni on personal productivity in an AI age. What if the key to efficiency in a world increasingly powered by AI wasn’t quantity, but quality?